Get information for your importing and exporting activities in three steps

Data Privacy Policy

1. Personal data

Personal information concerning you, transmitted during electronic correspondence, is intended for internal use and will not be transmitted to third parties.
You have the right to access, modify, rectify and delete personal data that concerns you. To exercise this right, please contact data-privacy [at] export-entreprises.com (replace "[at]" with @)

Why we collect personal data:

The Alpha International Trade website needs to collect certain personal information, first name, last name, position, email address, telephone, password, for the following reasons:

  • To authenticate you and grant you access to the site: only professionals and registered companies in Greece have the right to create a profile to access most services and content of the site.
  • To find out about the interests of your company to offer you tailor-made banking contents and services: when you carry out information searches, our system records part of your journey: the pages, services and databases consulted, as well as countries and products filled in during research.
  • To send you alerts on the new content available on the site (if you have opted for this service), according to your criteria for alerts on Market Studies, Tenders or Updates on Custom Duties.
  • To notify you by email when we have answered a question that you have submitted via the contact form.

2. The user password

Each user has a confidential and personal "password" which corresponds to his identification on the website.

The password is placed under the sole responsibility of the user who must take any useful measures to maintain its confidentiality; it must not be communicated to third parties including other users or any other natural person working for the Customer.

3. Emails sent

By registering on the Alpha International Trade Website, you can accept or not accept to receive electronically, non-commercial information offered by the bank, and in all cases, your personal and professional information will not be shared with third parties.

4. Right of access to the digital file

Any Customer may request to EXPORT ENTREPRISES SA the communication of information concerning him and have them rectified if necessary, in accordance with the law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms. You may also object to this information being processed by sending a letter to EXPORT ENTREPRISES SA, 1 rue de Stockholm, 75008 Paris.

5. Cookie policy

5.1. Definition of a cookie

A cookie is a text file that can be stored in a dedicated area of the hard disk of your device* when you consult an online service by means of your browsing software. A cookie file allows the issuer to identify the device in which it is stored during the period of validity or storage of that cookie.
* a device designates the hardware (computer, tablet, smartphone, etc.) that you use to consult or view a website, an application, advertising content, etc.

5.2. The different types of cookies used on Alpha International Trade

  • Cookies that are strictly necessary for the operation of the site
    These are the cookies that are essential to browse our site (such as session identifiers), which allow you to use the main features of the site and secure your connection. For example, they permit you to access directly the reserved and personal spaces of our site, thanks to identifiers or data that you may have entrusted to us previously. Without these cookies you will not be able to use the site normally. We recommend that you do not delete them.
  • Analytical cookies
    These are cookies that allow us to learn more about the use and performance of our site, to establish statistics and volumes of frequentation and use of various elements of our site (content visited, routing). This enables us to improve the interest and the ergonomics of our services (the most frequently consulted pages or topics, the most read articles, etc.).

5.3. Third-party cookies

The issue and use of cookies by third parties are subject to the "cookies" policy of those third parties. We inform you of the purpose of recognized cookies, and of the means available to make choices concerning them.

5.4. Modalities of refusal/deletion of cookies

The storage of a cookie on a device essentially depends on the choices of the user. The user can express and modify these choices at any time without cost. If you have chosen to allow your browsing software to enable cookies on your device, the cookies that are embedded in the pages and content that you have consulted may be stored temporarily in a dedicated space on your device. If you refuse the storage of cookies on your device, or if you delete those that are stored there, you will not be able to use a certain number of the features of our site.

5.5. The use of a cookie management platform for sharing and advertising cookies

You will find more information concerning behavioural advertising and the protection of privacy on the internet at this address: www.youronlinechoices.com. You will find here a list of the companies that offer you the possibility to refuse or accept their cookies in order to adapt the advertising that may be displayed on your device to your browsing information.
Cookies stored when sharing buttons are used are also included in this platform.

Be careful! A cookie is necessary to take your choices into account. If you delete all the cookies stored in your device (via your browser), neither we nor our service providers will know that you have chosen this option.

List of cookies

Necessary cookies
Cookie name Domain Company Scope Expiration
PHPSESSID www.alphainternationaltrade.gr Export Entreprises S.A. Session Session
Allows users to connect to their account
cookies_choices www.alphainternationaltrade.gr Export Entreprises S.A. Visite 6 months
Allows to save user preference regarding the cookie acceptance or refusal
Insight cookies
Modify
Cookie name Domain Company Scope Expiration
_ga .alphainternationaltrade.gr Google Analytics 13 months
Allows to collect anonymous data on website use
_gid .alphainternationaltrade.gr Google Analytics 1 day
Allows to collect anonymous data on website use
_gat_gtag_UA_50357725_14 .alphainternationaltrade.gr Google Analytics 1 minut
Allows to collect anonymous data on website use
__utma .alphainternationaltrade.gr Google Analytics 24 months
Allows to collect anonymous data on website use (number of visits…)
__utmb .alphainternationaltrade.gr Google Analytics 1 year
Allows to collect anonymous data on website use (duration of visit)
__utmt .alphainternationaltrade.gr Google Analytics 1 year
Allows to collect anonymous data on website use
__utmz .alphainternationaltrade.gr Google Analytics 6 months
Allows to collect anonymous data on website use (origin of the visitor)
_hjAbsoluteSessionInProgress .alphainternationaltrade.gr HotJar Analytics 30 minutes
Allows to collect anonymous data on website use (number of unique visits)
_hjid .alphainternationaltrade.gr HotJar Analytics 365 days
Allows to collect anonymous data on website use
_hjIncludedInPageviewSample .alphainternationaltrade.gr HotJar Analytics 30 minutes
Allows to collect anonymous data on website use
_pk_id.122.c495 .alphainternationaltrade.gr Matomo Analytics 13 months
Allows to collect anonymous data on website use
_pk_ref.122.c495 .alphainternationaltrade.gr Matomo Analytics 6 months
Allows to collect anonymous data on website use
_pk_ses.122.c495 .alphainternationaltrade.gr Matomo Analytics 30 minutes
Allows to collect anonymous data on website use

Paris, May 25th, 2018

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